Auditors with a smartphone (including possibly company employees) will record elements of the office's design that differ from the corporate standards and brand-book, details on zones and types of required elements in the questionnaire. The app is customized according to customer requirements. Records can be supported by photographs.

Employees or undercover agents using the app to conduct a questionnaire can collect key data from payment devices, such as performance, operators, fees and commissions; information about informational stickers, vandalism and damage, compliance with corporate standards and so forth.

The app is installed on the mobile devices of employees. A simple and straightforward questionnaire is used to evaluate innovations in both the product lines of financial institutions as well as the tools used to promote products and services.