Verification that offices comply with corporate standardsShow details Hide details Use the simple electronic questionnaire to audit subdivision network offices
Auditors with a smartphone (including possibly company employees) will record elements of the office's design that differ from the corporate standards and brand-book, details on zones and types of required elements in the questionnaire. The app is customized according to customer requirements. Records can be supported by photographs.
Audit of the ATM networkShow details Hide details Collect data about ATMs and payment terminals
Employees or undercover agents using the app to conduct a questionnaire can collect key data from payment devices, such as performance, operators, fees and commissions; information about informational stickers, vandalism and damage, compliance with corporate standards and so forth.
Own research into customer loyalty and satisfactionShow details Hide details Survey of visitors. Employees can verify introduced advertising concepts and new products and evaluate the effectiveness of advertising campaigns
The app is installed on the mobile devices of employees. A simple and straightforward questionnaire is used to evaluate innovations in both the product lines of financial institutions as well as the tools used to promote products and services.